CareCall

Welfare overview

Live — 3 calls active
Residents monitored
142
▲ 6 onboarded this week
Check-ins completed today
128 / 142
90.1% reached  ·  14 pending
Open wellbeing alerts
5
1 urgent · avg response 3m 41s
Est. monthly cost saving
€41.2k
vs. in-person welfare visits

Residents needing attention

Click a resident to open file
ResidentLast check-inWellbeing trendStatus

Recent alerts

Auto-detected

Today's call log

All residents

ResidentDistrictLast check-inWellbeing trendStatus

Call log

Wellbeing alerts

Cost per welfare check
€3.10
automated voice check-in
Cost per in-person visit
€48.00
incl. travel & staff time
Monthly saving (142 residents)
€41.2k
daily check portion only

Cost per daily welfare check

Illustrative — replace with municipal figures
In-person home visit
€48.00
CareCall voice check-in
€3.10
How to read this: CareCall does not replace home visits — it replaces the daily welfare check portion for stable residents, freeing care staff to spend their visiting hours on people flagged as needing real attention. Figures shown are illustrative placeholders and must be validated against Turku home-care cost data before any procurement claim.

Outcomes this month

Daily checks delivered
3,961 of 4,210
Issues caught early
37 escalations
Avg. response to urgent flag
3m 41s

Call programme

Daily outbound check-ins
Automatically call each monitored resident once per day
Medication reminders
Voice prompt at each resident's scheduled dose time
Auto-retry on no answer
Retry twice, then escalate to the on-call team
Weekend calls
Run the check-in programme on Saturdays and Sundays

Escalation & safety

Human escalation on distress
Route to on-call nurse the moment risk is detected — cannot be disabled
Family notifications
Notify the registered next of kin on red-level flags
Resident consent required
No monitoring begins until consent is recorded — cannot be disabled

Data & residency

EU data residency
All voice data processed and stored within national borders
Call recording retention
Transcripts kept 90 days, then anonymised
Incoming call
Connecting…